What is Out of Bundle?

Out of Bundle is the term used by mobile phone networks to describe what happens when you exceed the allocated amount of minutes/texts and data in the bundle you subscribe to. Most networks will typically charge an excess fee for every minute you use outside your bundle such as calling 0845 numbers instead of 0345 or 0300 numbers, using full media messages instead of whatsapp or facebook messenger or exceeding your data allowance.

What are your charges?

Tribe allow you to set your bill limit at sign up and once per month through the user portal. When you set a bill limit of £5 Tribe will do their best to keep your out of bundle charges under that amount, In some instances you may find that your limit is slightly above or below that level depending on numerous factors, for example, we do not disconnect a customer mid-call and we do not recieve real time information of that call to enforce changes immediatley after it.

Our Out of Bundle Charges

Call Type Description Price (pence per unit) Minimum first period charge Billing increments
On Net 50p 1 Second 1 Second
Cross Net 50p 1 Second 1 Second
Landlines 50p 1 Second 1 Second
Channel Islands & Isle of Man (excluded from bundles) 50p 1 Second 1 Second
SMS 50p - Per Message
Channel Islands & Isle of Man SMS (excluded from bundles) 50p - Per Message
MMS 50p - Per Message
Video Call 50p 1 Second 1 Second
Video Call - International 50p 1 Second 1 Second
Call Return 50p 60 Seconds 60 Seconds
International Call - EU 50p 60 Seconds 60 Seconds
International Call - RoW £1.95 60 Seconds 60 Seconds
International SMS 62p - Per Message
Non-Geo Access Charge (084 & 087)* 62p 60 Seconds 60 Seconds
Premium Call Access Charge (09)* 62p 60 Seconds 60 Seconds
Directory Enquiries Access Charge (118)* 62p 60 Seconds 60 Seconds
Freephone (0800)*** - 60 Seconds 60 Seconds
Radio Paging Services (i.e. 076) 50p 60 Seconds 60 Seconds
Personal Numbering Services (i.e. 070) 50p 60 Seconds 60 Seconds
Call Forwarding Services (i.e. 07744/07755) 50p 60 Seconds 60 Seconds
Data 12p per MB per MB

* Please note: price displayed is only a part cost of the call known as an Access Charge, there is also a provider’s Service Charge which is variable dependent on the service.
** Cost is rounded per event to the nearest pence
*** Freephone numbers may still be charged when dialling from outside of Europe

For a full list which of our world wide roaming charges please click here